New York Life
Public-record file on New York Life's long-term care insurance business. Four grounded metrics, every figure linked to source. Updated quarterly.
- NAIC #66915 — New York Life Insurance Company
- NAIC #91596 — New York Life Insurance and Annuity Corporation
1. NAIC Complaint Index
NOT LOCATED
NAIC CIS provides complaint information by state, company, and insurance type. A specific published LTC-line complaint index value for New York Life was not located in our research cycle. NAIC company codes are listed for reader lookup at content.naic.org/cis.
2. Sales status
Continues to write new standalone individual LTC policies (NYL My Care, NYL Secure Care) as of 2025–2026.
HYBRID PRODUCT OFFERED
Asset Flex
Source: New York Life product disclosures
3. Rate-hike history
SUMMARY
Specific approved rate-action examples for New York Life's LTC line for 2022–2025 were not located in publicly disclosed sources during this research cycle. New York Life policy forms reserve the right to increase premiums in the future. Industry-wide, a 2024 Society of Actuaries survey reported an average rate-increase approval of 28% across 17 major insurers — this is an industry aggregate, not specific to New York Life.
4. Block size
NOT DISCLOSED
NOT DISCLOSED at the LTC line level.
METRICS DELIBERATELY OMITTED
Claims-paid ratio, denial rate, average elimination period, and lawsuit count are not on this page because they are not reportable per-carrier from public sources. See the Carrier File methodology for the full omission explanation.