Transamerica
Public-record file on Transamerica's long-term care insurance business. Four grounded metrics, every figure linked to source. Updated quarterly.
- NAIC #86231 — Transamerica Life Insurance Company
1. NAIC Complaint Index
NOT LOCATED
NAIC CIS provides complaint information by state and company. A specific published LTC-line national complaint index for Transamerica Life Insurance Company was not located in our research cycle.
2. Sales status
Discontinued new sales of individual standalone LTC products (TransCare II and TransCare III) on March 31, 2021. Existing standalone policies remain in force and are serviced.
HYBRID PRODUCT OFFERED
Long-Term Care Rider on Transamerica Financial Foundation IUL and Transamerica Universal Life (rider launched November 2023).
Source: Transamerica corporate disclosures; LTC News (2021); Transamerica product release (November 2023)
3. Rate-hike history
| State | Year | Approved | Affected | Context & source |
|---|---|---|---|---|
| Pennsylvania | 2022 | 30% followed by 17.48% Requested: 52.72% |
~259 policyholders | Pennsylvania Insurance Department approved a 30% increase followed by a 17.48% increase to be implemented no sooner than one year after the first. Effective date: renewals on and after August 10, 2022. Source: Pennsylvania Insurance Department LTC Rate Decision Summary (Transamerica) |
| Connecticut | 2021 | 20% | ~8,000 policyholders | Transamerica requested a 20% rate increase on 8,000 policies. Connecticut Insurance Department approved with no changes. Source: Connecticut Insurance Department filing |
SUMMARY
Transamerica policy disclosures state that future rate filings are expected, based on experience with policies of a similar type.
4. Block size
IN-FORCE LIVES (LEGACY FIGURE)
More than 300,000
As of 2012–2013
Legacy figure only; more recent in-force lives or premium not publicly disclosed at the LTC line level.
Source: Historical industry coverage (2012–2013)
METRICS DELIBERATELY OMITTED
Claims-paid ratio, denial rate, average elimination period, and lawsuit count are not on this page because they are not reportable per-carrier from public sources. See the Carrier File methodology for the full omission explanation.