Northwestern Mutual
Public-record file on Northwestern Mutual's long-term care insurance business. Four grounded metrics, every figure linked to source. Updated quarterly.
- NAIC #69000 — Northwestern Long Term Care Insurance Company
1. NAIC Complaint Index
VERIFIED VALUE
0.00
Missouri Department of Commerce & Insurance, 2021 Complaint Report · 2019–2021
Northwestern Long Term Care Insurance Company (NAIC 69000)
An index of 0.00 indicates no complaints received in the Missouri sample. This is a state-level index, not a national NAIC CIS aggregate. Northwestern Mutual writes its LTC business through a dedicated subsidiary, which produces a small complaint footprint relative to overall corporate market share.
Source: Missouri Department of Commerce & Insurance, COMPLAINT REPORT 2021
2. Sales status
Continues to offer the QuietCare standalone traditional LTC policy as of 2026. Also offers hybrid products: Long-Term Advantage (whole life + LTC rider, launched September 2022) and Whole Life Plus with Accelerated Care Benefit (ACB).
HYBRID PRODUCT OFFERED
Long-Term Advantage; Whole Life Plus with Accelerated Care Benefit (ACB)
Source: Northwestern Mutual product disclosures; ThinkAdvisor — Long-Term Advantage launch coverage (September 2022)
3. Rate-hike history
SUMMARY
Northwestern Mutual's LTC subsidiary historically kept premiums on existing policies unchanged for nearly two decades. Northwestern Mutual's own published policyholder disclosures now indicate premium increases for some policyowners are necessary due to industry-wide factors; specific approved rate actions are not surfaced as a comparable list in public sources. Increases require state regulator submission and vary by state.
4. Block size
NOT DISCLOSED
NOT DISCLOSED at the LTC line level.
METRICS DELIBERATELY OMITTED
Claims-paid ratio, denial rate, average elimination period, and lawsuit count are not on this page because they are not reportable per-carrier from public sources. See the Carrier File methodology for the full omission explanation.